Support News - July 24th 2013

Reconciliation of Overpayment in Some Accounts

In the last 24 hours, there was a small number of members that had experienced their Daily Sales Commissions paid less than what was expected.
A temporary reduction is needed in order to reconcile error(s) that had occurred in the last 24 hours in these accounts that involved the expired Ad Package purchased with the $10 Test Drive and/or some transferred Premium Ad Packages.

Those affected will see on their Ad Packages table, that even though the Ad Package(s) had expired, they had continued to earn beyond the $15.00 and that the “Balance of Payment” is in negative.

http://www.adclickxpress.com/members/adpacks

To reconcile the overpayment, the affected accounts will have the overpayment deducted from at least 1 run of Daily Sales Commissions, without having to put accounts into negative or cancel withdrawals that may have been requested during the time the error occurred. Once the account is restored to its correct balance, your Daily Sales Commissions will resume to pay as scheduled.

We sincerely apologize for any inconvenience.

To your Continued Success,
The Ad Click Xpress Support Team